So, here I am
yet again - digitalisation and technology and our refusal as a nation to
embrace prospective benefits.
If you have
been following this constant refrain over the years (no, I was not silent about
it “for nine and a half years”) you would know that I have been consistently
calling out the gross negligence.
I have not been
alone, and I won’t call any other name but that of my media colleague, Mark
Lyndersay, who has repeatedly (and in vain) pointed to the shortcomings in our
own embattled sector and the penalties we have already begun to pay.
So, this is not
about everybody else except us. All ah we falling short. As a sexagenarian
journalism educator, I am also acutely mindful of the fact that the current
digital generation is eons ahead of the outgoing analogue ruling class but pay
a heavy price through derision and scorn for their psycho-social assets.
This is
particularly so when those in charge are called upon to grasp the requirements
of tools associated with intelligent automation, of which generative AI is but
one component.
Routinely and
incorrectly described as “AI,” intelligent automation is the banner under which
much of current technical innovation resides, including “AI”, machine learning,
and data analytics.
I am employing
time and space to get to the point, because decision-makers often appear
ignorant of the fact that discrete tools of significant value are not
standalone features of the process of automation.
Past
understanding of this has meant that there are no government ministries of
hammers and screwdrivers. We have had, instead, ministries and agencies charged
with developing specific infrastructure – houses, roads, and buildings – the
end products or aspirations.
In the current
context, the world has also gone beyond basic mechanisation, electrification,
and early digital automation. Enter 70-year-old “artificial intelligence” as an
enhanced tool of automation with generative capacity, but not as an end in
itself.
See where I’m
going with this technology thing? As a related aside, let me point to one of my
several peeves. It’s Wednesday today, and by now I would have completed a silly
little form presented to exiting air travellers.
It is a form
minus a field I have had to use my pen to complete because somebody in
authority, and lacking self-esteem, thought that this piece of paper needs the
expiry date on my passport (which is already right there in my airline booking,
by the way … and on the passport you just swiped on your machine!!!).
If I had the
space here, you have been able to see (on an AI-generated diagram I have
created) where that piece of paper resides along the evolutionary chain of
automated processes. This is like driving a steam-powered car. Watching TV
without a remote. Calculating a bill with an abacus.
If it is of any
comfort, we are not the only ones finding comfort lodged in the sewer line of
the obsolete. In fact, there are other countries that (legitimately) have the
arguments of limited virtual and power infrastructure, prohibitive costs,
socio-cultural obstacles, language constraints, and systemic economic
circumstances that prohibit progress to new levels.
Then there are
those, like us, that trail behind on account of glaring policy and regulatory
gaps, trust deficits particularly by those in charge, and resistance to change
by key operatives.
I happen to
believe the latter condition applies both to the state and private sectors. We
should all by now be brutally aware of the attractive digital facades that
skilfully mask manual backends … complete with pens, pencils, and paper.
It is thus not
encouraging in the context of all of this, to hear of what appear to be belated
learnings, leading to official excitement, on the need for “technology” in
policing, or that “national identification” is to be deployed in their current
static manifestations as an instrument to assist in monitoring citizen
activity.
The thing is,
that for official policy to be data-driven and scientific in the modern era,
there needs to be a high number of readily available, digitally generated
datasets focused on the issue being addressed. Or else all you have is vaps and
arbitrariness … or the least reliable quality of all – political intuition
compulsively subject to folly and prejudice.
So, yes, there
is a connection between our general tardiness when it comes to engaging
technological transitions, and decision-making based on reliable, scientific
information.
If you are
catching my drift, this is all linked to the form they hand you on the plane
upon your return. It’s also relevant to the mysterious gap between 21 and
25-year-olds. Think about it. Please!